ORDER TRACKING
Track Your
Order
Enter your order number and email address below to check the latest status of your delivery.
Find Your Order
Enter your details below to get real-time updates on your delivery.
HOW IT WORKS
From Order to
Doorstep
Order Confirmed
Your order has been received and is being prepared for dispatch.
1
Order Confirmed
Your order has been received and is being prepared for dispatch.
Dispatched
Your order has been packed and handed to our courier for delivery.
2
Dispatched
Your order has been packed and handed to our courier for delivery.
In Transit
Your parcel is on its way. You'll receive tracking updates via email.
3
In Transit
Your parcel is on its way. You'll receive tracking updates via email.
Delivered
Your order has arrived. Time for your pet to enjoy their new comfort.
4
Delivered
Your order has arrived. Time for your pet to enjoy their new comfort.
DELIVERY INFO
What to
Expect
Free UK Shipping
All orders within the UK are shipped free of charge with tracked delivery as standard.
5–10 Day Delivery
Estimated delivery is 5–10 working days. Please allow up to 14 working days in some cases.
Tracked & Signed
Every order is shipped via a reputable courier and requires a signature upon delivery.
NEED HELP?
Can't Find Your
Order?
If your tracking isn't updating or you have any concerns about your delivery, our team is here to help. We typically respond within 24 hours.