Frequently Asked Questions
Find answers to common questions about our products and services
At Amantra Pets, we focus on carefully selected products that combine comfort, practicality, and timeless design. Every item is chosen with real dogs and real homes in mind — prioritising quality, durability, and everyday functionality without compromising on style.
We offer a 30-day return period from the date of delivery. Items must be unused and in their original condition. If you need to arrange a return, simply contact our support team and we’ll guide you through the process.
At the moment, we primarily serve customers across the UK. Delivery typically takes 4–14 working days depending on the product and location. If you’re ordering from outside the UK, please contact us first to confirm availability.
As soon as your order is dispatched, you’ll receive a confirmation email with tracking details. You can track your parcel anytime via our ‘Track Your Order’ page.
We accept all major debit and credit cards, PayPal, Apple Pay, and Google Pay. All payments are securely processed and encrypted for your protection.